Terms of service

Last updated: September 2, 2026

Overview:
These terms apply when you visit oliviaflores.com and when you place an order with us. By using our website or buying from us, you agree to them. If you do not agree, please do not use the site. Please read the section on dispute resolution carefully, because it affects how any disagreement between us is handled.

Who you are contracting with:
Olivia Flores, You can reach us at support@oliviaflores.com.

Eligibility:
You must be at least 18 years old to place an order, or have permission from a parent or legal guardian. By ordering you confirm that the information you give us is accurate and that you are able to enter into a contract with us.

Using our website:
You may use our website for your own personal, non commercial use. You may not scrape, copy or resell our content, our product data or our images, and you may not use automated systems to place orders or collect information from the site.

Electronic communications:
When you order from us or email us, you agree to receive communications from us electronically. Order confirmations, shipping updates and any notice we are required to give you are sent by email, and that satisfies any legal requirement that a communication be in writing.

Products and images:
Our photography is intended to show each item as accurately as possible. Colors can look different from screen to screen, and small variations in finish, fit and measurement are normal in clothing. Descriptions and measurements are given in good faith and are approximate.

Availability and quantity limits:
All products are subject to availability. We may limit the quantity of any item per person, per household or per order, and we may discontinue a product at any time. If an item turns out to be unavailable after you order, we let you know and issue a full refund, or ship an alternative if you agree to it.

Prices:
All prices are shown in US dollars. We may change prices at any time, but a change never affects an order we have already accepted. If a product is listed at an obviously incorrect price, we may cancel the order and refund you in full.

Sales tax:
Where sales tax applies to your order, it is calculated and shown at checkout based on your shipping address.

Payment:
We accept the payment methods displayed at checkout and in our footer. Payment must be completed in full before your order is dispatched. By submitting payment details you confirm you are authorised to use that payment method.

Order acceptance:
Your order is an offer to buy. A contract is formed once we send you an order confirmation. We may decline an order, for example when a product is unavailable, when there is a pricing error, when we cannot ship to your address, or when we suspect fraud or a breach of these terms.

Cancellation:
You can cancel free of charge within 12 hours of placing your order by emailing support@oliviaflores.com with your order number. After that your order may already be in processing, but you can still return it once it arrives.